We helped American Water upgrade its SCADA system to meet ISA 101 and high-performance HMI standards.

American Water, the largest U.S. public utility that is publicly traded, provides water and wastewater services for more than 14 million people in 24 states. In 2022, the decision was made to convert its outdated SCADA system into a modern system that meets ISA 101 and high-performance HMI standards. 

Specifically, American Water needed to help improve the ability of its operators to respond to abnormal events, enable centralized access to data from multiple sites, and integrate data from back-end systems. 

Challenge 1: Inconsistent HMI/SCADA standards at multiple sites

Challenge 2: Limited access to data across systems 

Challenge 3: Bridge the gap to external systems

The solution we created for American Water included an Ignition ecosystem for SCADA/HMI standards, a central place to view all data across American Water sites, and an integration layer that enables the utility to pull data from other systems.

Want to learn more? Read the full case study here.